Privacy policy
Privacy Policy
Last updated: August 14, 2026
This Privacy Policy has two parts. Part 1 explains how your personal information is handled when you browse or make a purchase on the Offworld Store (shop.offworldindustries.com), which is operated on Shopify. Part 2 is the Offworld Industries Ltd. corporate privacy policy, which applies to Offworld Industries websites and communications generally. To the extent of any conflict regarding your use of this store, Part 1 applies.
PART 1 - OFFWORLD STORE PRIVACY POLICY
Last updated: August 14, 2026
Offworld Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Offworld Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
- Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
- Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws.
- Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
- Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 604-603-7123 or email us at [email protected] or contact us at 713 Columbia Street #309, New Westminster BC V3M 1A9, Canada. For the purpose of applicable data protection laws, we are the data controller of your personal information.
PART 2 - OFFWORLD INDUSTRIES PRIVACY POLICY
Last updated: October 6, 2023
ABOUT US
This privacy policy (“Privacy Policy”) conveys how Offworld Industries Ltd. (“we”, “us”, “our”) collects, uses, stores, transfers, discloses or otherwise processes your personal information, whether we have collected your personal information through our website https://www.offworldindustries.com/ (“Website”), in communications with us, or through any other means set out in this Privacy Policy. For greater certainty, if you play any one or more of our game(s), personal information collected from you when you access or play such game(s) may be governed by a separate privacy policy that is specific to such game(s).
IMPORTANT NOTICE
We do not knowingly collect or process any personal information from individuals under the age of majority or anyone who does not understand or agree to this Privacy Policy. This Website is not directed to any person under the age of majority. If you are under the age of majority in the province, state or country from which you wish to access and use this Website, or do not understand or agree to this Privacy Policy, we kindly ask you not to disclose or communicate any of your personal information to us (any information that would allow you to be personally identified). If we are made aware that we have unknowingly collected any personal information from a minor, and are asked to erase such information from our database, we will do so without undue delay. By accessing and browsing our Website, and by sharing any of your personal information through our Website, you agree to this Privacy Policy and represent and warrant to Offworld that you have reached the age of majority in the province, state or country from which you are accessing this Website. If you do not understand or agree to this Privacy Policy or are a minor, please do not access, use or browse our Website.
WHAT PERSONAL INFORMATION WE COLLECT FROM YOU
From time to time, we may ask you to provide your personal information, including when you visit the Website, submit an inquiry to us, inquire about employment opportunities, or engage with us for promotional purposes. In particular, we may collect the following types of personal information from you: your full name, contact information (including your home or work address, telephone number, email address, or any other information you supply to us for contact purposes), any opinions or other personal information you volunteer to us using our Website or online forms thereon, and any personal information you share with us in job applications you send us (e.g. your educational history, qualifications, work preferences, accommodation requests, list of references, and attitudes and opinions contained therein, as well as information about the job openings that you apply for). Our Website also contains links to third party sites and social media platforms, such as links to Twitter and Facebook, which you can click to log into those third party platforms and engage with those platforms. We may retain your personal information for as long as permitted under applicable law.
We collect some information that is not attributable to any identifiable individual. For example, when you visit our Website, our web server automatically recognizes your computer’s domain name, type of browser and operating system you are using, the date and time you visit a particular page, and the address of the website you visited before you visited our Website. Likewise, this site may use “cookies”, which are small text files sent from our Website to the hard drive of your computer or device to store bits of information related to your interaction with our Website. Although you can configure your web browser to reject cookies, you might not be able to access certain pages or use certain functions of our Website if you disable cookies on your web browser. For more details, please refer to “Cookies” section of this Privacy Policy below.
Our Website also allows you to share certain information, which could include your personal information, through social media networks such as Twitter and Facebook. When you click on the social media buttons on our page (e.g. Twitter or Facebook buttons on the bottom of our Website), you may be able to share personal information from your browser to the social network provider. Where you decide to share your personal information to any social media network, the personal information you share will be subject to the social network provider’s own terms of use and privacy policies.
We may also collect information, including personal information, on what pages you access or visit, either directly or via third parties such as Google Analytics. The information, including personal information, we collect is used for many different purposes in order to serve you better. Among these purposes are to improve the content of the Website, and to customize the content and/or layout of the Website for each individual visitor.
PURPOSES FOR WHICH WE COLLECT AND USE YOUR PERSONAL INFORMATION
We collect, use, store, transfer, disclose and otherwise process your personal information for a variety of purposes, as follows:
- complying with corporate financial and regulatory responsibilities, including audit requirements (both internal and external) and cost/budgeting procedures, which involves the processing of identification information, contact details, information about customers, and job applications;
- to facilitate potential or actual acquisitions, disposals, mergers, or joint ventures, including enabling due diligence to be conducted by potential buyers or joint venture partners, and negotiations to take place, and enabling a buyer to prepare to comply with their future obligations;
- complying with applicable laws, regulatory, and employment-related requirements along with the administration of those requirements, which involves the processing of identification information, contact details, information about employees and customers;
- responding to and complying with requests and legal demands from regulators or other authorities in or outside of your home country which involves the processing of personal information, contact information, information about employees and customers;
- providing IT systems and support to customers, job applicants, and users of our Website, and to enable us to identify and resolve issues in our IT systems, and to keep our systems secure against privacy-related breaches or unauthorized accesses to, or disclosures of, personal information;
- monitoring and ensuring compliance with applicable policies and procedures and laws, including conducting internal investigations or cooperating with external investigations, which involves the processing of personal information;
- communicating with you, which involves the processing of identification information, contact details, information about your job application, respond to your questions or any forms submitted on our Website;
- improving our marketing efforts and Website, including tailoring our Website and web forms to your preferences, which involves tracking pages you visit and requests you made on our Website;
- confirming your identity for the purpose of responding to your requests and making hiring decisions;
- marketing of our products and services to you, if you have consented to receive marketing or other communications in electronic form, such as newsletters, special offers and general information about our products and services; and
- facilitating and coordinating your access to and compatibility for other third party service providers that may host our products or services.
The purposes listed above are a reasonably necessary part of your relationship with us. We may otherwise use your personal information where permissible by law, for example to respond to an emergency, or in the course of an investigation into illegal behavior.
ANTI-SPAM
Where applicable and required by applicable laws, we will seek your express consent to send you communications in electronic form, including by way of commercial electronic messages. Please contact us at [email protected] if you have any questions. You can unsubscribe at any time from receiving commercial electronic messages by following the instructions in the message.
Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes as permitted by applicable laws. For example, we may contact you to provide other forms of communications you have consented to receive, regarding the products or services we provide to you, or if you contact us with an inquiry, or communications that form part of our existing business relationship with you.
TRANSFERS AND DISCLOSURES OF PERSONAL INFORMATION
We will not disclose your personal information to any external organization without your consent unless we are required or permitted to do so by law, or unless you are otherwise informed in this Privacy Policy, including in the event of a corporate amalgamation, reorganization, change of control or sale.
Your personal information may be stored, processed or otherwise used by us, our affiliates or our service providers using resources and servers located outside of the country in which you access the Game, or in jurisdictions outside Canada. As a result, such country’s courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country’s laws. Such affiliates or service providers may include entities that process personal information for purposes such as:
- processing and administrating job applications and our hiring and recruitment process
- improving our marketing efforts and monitoring usage and other analytics to improve and enhance our Website, which may include providing or transferring your personal information to third party services providers that determine the effectiveness of our marketing campaigns
- improving our Website, including tailoring our Website and web forms to individual preferences, which involves tracking pages you visit and requests you made on our Website
- affiliated and non-affiliated service providers who support our games and our business, and perform various functions on our behalf, including without limitation cloud service, web hosting, payment processing, server hosting and data storage providers, maintenance service providers, customer service providers, data, game and web analytics service providers, and technical support providers for the purpose of enhancing our games, business, your experience, or for general support
- compliance with our legal and regulatory obligations, such as if we are asked or required to disclose any of your personal information to a regulator, judicial authority, law enforcement agency or any other applicable authorities; and
- facilitating potential or actual acquisitions, disposals, mergers, or joint ventures, including enabling due diligence to be conducted by potential buyers or joint venture partners, and negotiations to take place, and enabling a buyer to prepare to comply with future obligations.
Whenever we hire other organizations to provide support services, they will be required to conform to our privacy standards. Service providers we use may be located in Canada, the United States, the United Kingdom, the European Union and/or other jurisdictions, and may have servers located in multiple jurisdictions.
SECURITY AND RETENTION
We take steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.
Our security measures include restricted access to records and data processing equipment, password protocols, and encryption and security software.
We only retain personal information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
COOKIES
We may use “cookie” technology to obtain non-personal information from visitors to the Website, including the use of Google Analytics. Cookies are pieces of information stored on a user’s computer by a website so preferences are remembered on future requests. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. Cookies allow us to customize your user interface to speed up the navigation process and to make the Website experience more efficient. They also allow us to analyze how visitors engage with the Website. If your browser is configured to reject cookies, you will not be able to use the features of the Website. When you log in, a cookie can tell us whether you’ve visited us before or are a new visitor. We do use the cookie to help us identify Website features in which you have the greatest interest, so that we can provide you with more of what you want.
THIRD PARTY LINKS
The Website may contains links to other websites operated by third parties. Clicking on a third party link will direct you to that third party’s website and we cannot be responsible for personal information that third parties may collect, store and use, including through their websites. You should always read the privacy policy of each website you visit carefully.
CHANGES TO THIS PRIVACY POLICY
We may amend this Privacy Policy from time to time as we add new products and services, update our practices, as we improve our current offerings, and as technologies change. If we make a change to this Privacy Policy this will be reflected in the above Last Update date. We encourage you to check back periodically to see if we have made any changes. If we make any material or substantive changes in this Privacy Policy, we will notify you by posting a clear and conspicuous notice of these changes on the Website and in this Privacy Policy.
ACCESS, CORRECTION AND ACCOUNTABILITY
We will strive to keep all personal information in our files complete, up-to-date and accurate.
In some jurisdictions, you may have the right to access personal information that we currently hold about you, request to rectify or correct your personal information, and withdraw your consent to our collection and use of your personal information. You or a person authorized on your behalf has the right to request to see and obtain a copy of your personal information and to request changes or corrections to inaccurate or incomplete information. For more information about how you can exercise any of these rights, please do not hesitate to contact us using the contact information provided below.
CONTACT US
If you have any comments, questions, or concerns related to the contents of this Privacy Policy or our information practices on our Website, please do not hesitate to contact our Privacy Officer using the contact information provided immediately below:
Privacy Officer
Offworld Industries Ltd
[email protected]
CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE AT COLLECTION – WEBSITE USERS
These additional disclosures supplement the Privacy Policy above and apply to you only if you reside in California. These disclosures do not reflect our practices where an exception applies under the California Consumer Privacy Act of 2018 or its regulations (“CCPA”).
Please see “WHAT PERSONAL INFORMATION WE COLLECT FROM YOU” above for information about the categories of personal information that we collect from you when you use our Website, which includes submitting an inquiry to us, placing an order for our products or services, or engaging with us for promotional purposes. These categories correspond with the following categories listed in the CCPA’s definition of personal information:
- Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers.
- Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, address, and telephone number.
- Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application.
We only collect sensitive personal information, as the CCPA defines this term, if you voluntarily disclose it to us.
Please see “PURPOSES FOR WHICH WE COLLECT AND USE YOUR PERSONAL INFORMATION” above for information about the purposes for which we use your personal information. We do not “sell” or “share”, as the CCPA defines these terms, personal information about you. We retain each of the categories of personal information collected under this Notice at Collection as long as necessary to fulfil the purposes for which it was collected and comply with applicable legal requirements, in accordance with this Privacy Policy, per “SECURITY AND RETENTION” above.
Please find our CCPA Privacy Policy, which includes additional information about how we process California residents’ personal information and California residents’ privacy rights, here: www.offworldindustries.com/ccpaprivacypolicy.
CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE AT COLLECTION – JOB APPLICANTS
These additional disclosures supplement the Privacy Policy above and apply to you only if you reside in California. These disclosures do not reflect our practices where an exception applies under the California Consumer Privacy Act of 2018 or its regulations (“CCPA”).
Please see “WHAT PERSONAL INFORMATION WE COLLECT FROM YOU” above for information about the categories of personal information that we collect from you when you apply for a job with us. These categories correspond with the following categories listed in the CCPA’s definition of personal information:
- Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers.
- Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, address, telephone number, education, employment, employment history, or medical information.
- Professional or employment-related information.
- Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).
- Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s characteristics, attitudes, and abilities.
We only collect sensitive personal information, as the CCPA defines this term, if you voluntarily disclose it to us.
Please see “PURPOSES FOR WHICH WE COLLECT AND USE YOUR PERSONAL INFORMATION” above for information about the purposes for which we use your personal information. We do not “sell” or “share”, as the CCPA defines these terms, personal information about you. We retain each of the categories of personal information collected under this Notice at Collection as long as necessary to fulfil the purposes for which it was collected and comply with applicable legal requirements, in accordance with this Privacy Policy, per “SECURITY AND RETENTION” above.
Please find our CCPA Privacy Policy, which includes additional information about how we process California residents’ personal information and California residents’ privacy rights, here: www.offworldindustries.com/ccpaprivacypolicy.
VIRGINIA ADDENDUM
These additional disclosures supplement the Privacy Policy above and apply to you only if you reside in Virginia. These disclosures do not reflect our practices where an exception applies under the Virginia Consumer Data Protection Act (“VCDPA”).
Please see “WHAT PERSONAL INFORMATION WE COLLECT FROM YOU” above for information about the categories of personal data that we collect, use, disclose and otherwise process when you use our Website that includes submitting an inquiry to us, placing an order for our products or services, inquiring about employment opportunities, or engaging with us for promotional purposes. Please see “PURPOSES FOR WHICH WE COLLECT AND USE YOUR PERSONAL INFORMATION” above for information about the purposes for which we process your personal data and the categories of third parties to whom we may disclose personal information. We do not sell personal data to third parties or process personal data for targeted advertising.
Under the VCDPA, Virginia residents have the following rights subject to applicable limitations:
- Confirm whether or not Offworld is processing the consumer’s personal data and to access such data;
- Correct inaccuracies in the consumer’s personal data, taking into account the nature of the personal data and the purposes of the processing of the consumer’s personal data;
- Delete personal data provided by or obtained about the consumer;
- Obtain a copy of the consumer’s personal data that the consumer previously provided to Offworld in a portable, and to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another controller without hindrance, where the processing is carried out by automated means; and
- Opt-out of the processing of the consumer’s personal data for the purposes of: (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. We do not engage in these types of processing.
If you are a resident of Virginia, you may exercise these rights by contacting us at the details under “CONTACT US” above. We may request information from you to verify your identity. If we decline to take an action regarding your request, we will inform you of this, including the justification for declining to take action and instructions on how to appeal the decision. We will inform you of any action or inaction taken in response to such appeal. If the appeal is denied, you may contact the Virginia Attorney General to submit a complaint.
EU/EEA AND UK ADDENDUM
In addition to the information provided in this Privacy Policy above, the information in this EU/EEA and UK Addendum below applies to individuals that are in the EU, EEA and UK.
For the purposes of EU/EEA and UK data protection laws, Offworld Industries Ltd., [email protected], is the controller of the personal information that we collect from you or that you provide to us.
HOW WE USE YOUR PERSONAL INFORMATION AND OUR LEGAL BASIS FOR PROCESSING
We process your personal information for the following purposes and rely on the legal bases set out in the table below under EU/EEA and UK data protection laws to process your personal information:
| Purpose | Legal Basis for Processing Personal Information |
|---|---|
| complying with corporate financial and regulatory responsibilities, including audit requirements (both internal and external) and cost/budgeting procedures, which involves the processing of identification information, contact details, information about customers, and job applications | It is necessary for our legitimate interests to comply with our financial and regulatory responsibilities and may also be necessary for us to comply with legal obligations that we are subject to. |
| to facilitate potential or actual acquisitions, disposals, mergers, or joint ventures, including enabling due diligence to be conducted by potential buyers or joint venture partners, and negotiations to take place, and enabling a buyer to prepare to comply with their future obligations | It is necessary for our legitimate interests in relation to facilitating potential or actual acquisitions, disposals, mergers or joint ventures. |
| complying with applicable laws, regulatory, and employment-related requirements along with the administration of those requirements, which involves the processing of identification information, contact details, information about employees and customers | It is necessary to comply with legal obligations that we are subject to. |
| responding to and complying with requests and legal demands from regulators or other authorities in or outside of your home country which involves the processing of personal information, contact information, information about employees and customers | It is necessary for our legitimate interests to respond to and comply with requests and legal demands from regulators or other authorities, and may also be necessary for us to comply with legal obligations that we are subject to. |
| providing IT systems and support to customers, job applicants, and users of our Website, and to enable us to identify and resolve issues in our IT systems, and to keep our systems secure against privacy-related breaches or unauthorized accesses to, or disclosures of, personal information | It is necessary for our legitimate interests to identify and resolve IT issues and to keep our systems secure and to support our customers, job applicants and users of our Website. |
| monitoring and ensuring compliance with applicable policies and procedures and laws, including conducting internal investigations or cooperating with external investigations, which involves the processing of personal information | It is necessary for our legitimate interests to monitor and ensure compliance with applicable policies, procedures and laws, and may also be necessary for us to comply with legal obligations that we are subject to. |
| communicating with you, which involves the processing of identification information, contact details, information about your job application, respond to your questions or any forms submitted on our Website | It is necessary for our legitimate interests to respond to your communications with us, respond to your job application or questions on any forms that you submit to us. |
| Improving our marketing efforts and Website, including tailoring our Website and web forms to your preferences, which involves tracking pages you visit and requests you made on our Website. | It is necessary for our legitimate interests to tailor our Website and web forms to your preference. Where required under applicable law, we rely on your consent. |
| confirming your identity for the purpose of responding to your requests and making hiring decisions | It is necessary for our legitimate interests to respond to your request and to consider your job application and make hiring decisions. |
| marketing of our products and services to you, if you have consented to receive marketing or other communications in electronic form, such as newsletters, special offers and general information about our products | Where required under applicable law, we rely on your consent to send electronic marketing communications to you. Where consent is not required under applicable law, it is necessary in our legitimate interests to market our products and services. |
| facilitating and coordinating your access to and compatibility for other third party service providers that may host our products or services. | It is necessary for our legitimate interests to facilitate and coordinate access to and compatibility for other third party service providers that host our products or services. |
The provision of your personal information may be necessary for the purposes of entering into a contract with us or to receive the products and/or services you request, or may otherwise be voluntary. However, if you do not wish to provide your personal information to us, we may not be able to: (a) provide the products or services you request, (b) tell you about other products and services that we offer, or (c) consider your job application.
TRANSFERS OF YOUR PERSONAL INFORMATION
If you are located in the EU/EEA or UK, your personal information may be transferred outside of the jurisdiction in which you are located. We may transfer your personal information to jurisdictions that are deemed as adequate for the purposes of EU/EEA and UK data protection laws, and where that is not the case we will ensure appropriate safeguards are in place in accordance with EU/EEA and UK data protection laws.
RETENTION OF YOUR PERSONAL INFORMATION
We only retain personal information for as long as is necessary for the purpose for which it was collected. When we are no longer required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
To determine the period for which it is necessary to process and retain your personal information, we take into account the type of personal information collected, the purpose(s) for which the personal information was collected, the duration for which it is necessary to process that personal information for those purposes, and any legal, regulatory or other obligations that we may be subject to or applicable limitation periods for bringing or defending potential legal claims under applicable laws.
YOUR RIGHTS
Under EU/EEA and UK data protection laws, you have certain rights which we have summarised below:
- Access: You have the right to confirm with us whether your personal information is processed by us. If we process your personal information, you have the right to request access to that personal information including the categories of personal information processed, the purpose of the processing and the recipients or categories of recipients.
- Rectification: You have the right to rectify inaccurate or incomplete personal information concerning you. You have the right to have incomplete personal information completed.
- Erasure: In certain circumstances, you may have the right to ask us to erase personal information concerning you.
- Restriction of processing: In limited circumstances, you may have the right to request that we restrict processing of your personal information.
- Data portability: In certain circumstances you may have the right to receive personal information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to request that we transmit that personal information to another entity.
- Objection and rights relating to automated decision-making: Under certain circumstances you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal information, including profiling, by us and we can be required to no longer process your personal information. For example, you have the right to object to our processing of your personal information on the basis of our legitimate interests, under certain conditions. You also have the right to object to our processing of your personal information for direct marketing purposes as set out below. If we process your personal information using automated decision making which has a legal or similarly significant effect on you, you may have the right to request intervention in relation to such an automated decision so that you can express your view and to contest the decision.
- Direct marketing: You have the right to withdraw your consent for receiving direct marketing from us at any time. You can do this for example by clicking on the “unsubscribe” link in the email that we have sent to you, or by contacting us at the details above (please see “Contact Us” above).
- Withdrawal of consent: If we process your personal information on the basis of your consent, you have the right to withdraw your consent at any time.
You also have a right to lodge a complaint with a data protection authority in your jurisdiction:
- If you are in the UK, your supervisory authority is the Information Commissioner’s Office (ICO) (www.ico.org.uk).
- If you are in the EU/EEA, you can find contact details for the data protection authority in your jurisdiction.